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All clients are required to pay a £10 non-refundable deposit when booking an appointment. this will be to secure your space and will be taken off the total cost of treatment on the day. 

cancellations & no shows

If you need to cancel or reschedule your appointment please give at least 48 hours notice. if you cancel your appointment within the 48 hours you will be required to pay a cancelation fee of 50% of your treatment cost. if you reschedule your appointment within the 48 hours you will not be able to carry your over your deposit.

If your fail to show up to your appointment without giving any notice you will be required to pay a no show fee of 100% of your treatment cost.

late for appointment 

If you arrive more than 15 minutes late for your appointment without any notice this will result in your appointment being cancelled.

This policy is in place as it is hard to fill in a gap with such short notice, i understand that things happen but please bare in mind that this is my job and not only do these things affect me but also another person that could've had that appointment. x


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